9 Essential NDIS Web Design Tips for Accessibility


In today’s digital era, having a website that everyone can access is essential, not just a good idea. For organisations in the National Disability Insurance Scheme (NDIS), making their websites inclusive and accessible is crucial for offering equal opportunities. In this blog, we’ll explore nine essential NDIS web design tips, guiding the creation of an online presence that is accessible to all.

Prioritise Clear and Consistent Navigation:

Clear and consistent navigation is crucial for any website, especially for individuals with disabilities. It’s essential to have a straightforward menu with logical categories and descriptive labels for links and buttons. This not only helps users with disabilities but also improves the overall experience for everyone by making the navigation system well-organised and user-friendly.

Embrace Responsive Design:

Responsive website design in Melbourne goes beyond accommodating various screen sizes; it also considers diverse user abilities. Make sure your website smoothly adapts to different devices, including those using screen readers and voice commands. This not only enhances accessibility but also aligns with the NDIS principle of fostering an inclusive digital environment for people with disabilities.

Optimise Text and Fonts:

Ensuring an accessible website involves careful consideration of text and font elements. Selecting clear and easy-to-read fonts with a noticeable contrast between text and background colours is crucial. Additionally, opt for a font size that accommodates all users, including those with visual impairments. Enhancing user experience further allows users to adjust text size and contrast settings based on their preferences. This not only contributes to a more personalised experience but also promotes a user-friendly interface for a diverse audience.

Implement Alt Text for Images:

Images are integral to enhancing the user experience on a website, conveying information visually. However, ensuring accessibility for users with visual impairments is crucial. Add concise and informative alternative text (alt text) to images to address this issue. Alt text allows screen readers to provide auditory cues, enabling users with visual impairments to access and comprehend the information conveyed by the images. When crafting alt text, maintaining brevity is essential while ensuring meaningful descriptions that align with web accessibility standards. This practice contributes to fostering an inclusive online environment for all users.

Ensure Multimedia Accessibility:

Enhancing user experience through web design in Melbourne involves integrating multimedia content, such as videos and audio. For accessibility, include closed video captions to make the content understandable for users with hearing impairments. Also, provide accurate captions or transcripts for audio, benefiting those with hearing impairments, those who prefer reading, or those with cognitive disabilities. Make sure multimedia controls are accessible by keyboard for smooth navigation, enabling users to interact without needing a mouse.

Design Forms with Accessibility in Mind:

Forms are widely used on websites, and designing them with accessibility in mind is essential for an inclusive user experience. Employ clear labels and instructions for form fields, and include accurate error messages to help users complete forms correctly. Also, organise forms logically to assist users who rely on assistive technologies with easy navigation.

Test with Accessibility Tools and User Feedback:

Regular testing is crucial for finding and fixing potential accessibility issues on your website. Use tools like screen readers and browser extensions to assess your site’s compatibility. Conduct usability testing with individuals who have disabilities to gather valuable insights and feedback. This ongoing process, incorporating NDIS web design principles, helps improve your website’s accessibility features and creates a more inclusive digital space.

Ensure Keyboard Accessibility:

Lots of users with disabilities use keyboards for navigation. So, it’s crucial to set up your website to ensure all features and interactive parts can be accessed and controlled using only a keyboard. This involves making it easy for users to move through links, forms, and other interactive elements without needing a mouse. Good keyboard accessibility doesn’t just help those with mobility issues but also enhances the overall usability of your website.

Offer Multiple Means of Communication:

Understand that users have different communication preferences and needs. Offer various ways to contact your organisation, like email, phone, and online chat. Ensure your contact information is easy to find and well-labelled. This not only accommodates users with different needs but also supports the NDIS goal of fostering inclusivity and flexibility in communication channels.


Making a website accessible for organisations in the National Disability Insurance Scheme isn’t just about following the law; it’s about being inclusive and ensuring equal access. By using these nine essential NDIS web design tips, you not only meet accessibility standards but also create a positive experience for users of all abilities. Remember that accessibility is more than just a requirement; it’s a journey to build a digital space where everyone can fully participate.


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